arrobainc web store FAQ section

E-mail Returns [email protected] Order Status [email protected] Tracking Info [email protected] Our Products [email protected] Rebates [email protected] General [email protected] Marketing Affliate Program [email protected] Newsletter Inquiries [email protected] Advertising Inquiries [email protected] Feedback [email protected] Telephone Hours of Operation: Mon - Fri: 5:30am - 5:30pm PT (602) 323-4273 Phone (480) 659-9270 Fax Mailing Address Arroba Inc PO Box 12045 Chandler, AZ 85248

Looking for special offers, coupon codes, and exclusive promotions? Subscribe to the Arroba Inc Newsletter at [email protected] to receive: 1. Offers and promotions exclusively for newsletter subscribers 2. Advanced notice on hot new product releases 3. Exclusive promo codes Act fast, these deals are hot so they are only available for a limited time.

• Sales Order Number • RMA number • E-mail address • Item #(s) or description of each item in question

Simply send us an email at [email protected] with your desired return address.

To redeem Arroba Inc newsletter exclusive promo codes you must be a subscriber to the Arroba Inc Newsletter. You will receive your first newsletter within a few days after you become a subscriber. If you have received a Arroba Inc newsletter before you became a subscriber you will be able to redeem valid offers 24 hours after subscribing if the offer is still available. Email us at [email protected] to subscribe and start saving today! Enter valid Arroba Inc promo codes in your shopping cart during the checkout process.

Simply send an email to [email protected] with the email you would like to remove. Please be aware that it might take up to 10 days for us to completely remove your email address from our database.

Please be aware that it might take up to 10 days for us to completely remove your email address from our database. For further assistance, please send email to [email protected]

If your company would like to introduce its products to Arroba Inc, email us at: [email protected]

Arroba Inc does not offer any technical assistance. Please contact the manufacturers for accurate answers to your technical questions and for insight on how different products interact together.

We do not have a store or will call facility. All orders are placed online and shipped via FedEx, USPS, or UPS, or in the case of military bases, via APO U.S. Postal Service -- no exceptions. We do not service customers in person.

With such a vast selection of merchandise, we often exclusively advertise special deals offered only to our customers and subscribers each and every day. That is why we offer the Arroba Inc Newsletter. Sent via email, our newsletter gathers some of our hottest selling merchandise in addition to products which have recently had their price reduced, as well as exclusive Arroba Inc news and promotions. Newsletters are sent out Fridays and your email address will not be sold, shared or rented to any outside parties. Please note that prices and availabilities are subject to change without notice. If you would like to sign up for the Arroba Inc Newsletter please email us at [email protected]

Once we receive the package, we'll credit your credit card back in full, including any shipping costs you may have paid. If you paid via check or money order, we'll send you a check for the full amount. A Return Merchandise Authorization number will then be automatically generated by our system, and an email notification will be sent to notify you of the returned merchandise.

It takes us approximately two business days to process a credit back to your credit card and 2-3 business days for it to appear on your statement.

The credit applied is always charged back to your credit card. We do not offer in-store credit. In the case of the initial order being paid by check or money order, we will issue a check for the refund amount. If we can do so in a timely manner, we will apply any due credit to another Arroba Inc order. Because we are unaware of both your intentions and any situational details, there is nothing we can do if the credit has already been issued.

All ordering, price quotes, stock status, and shipping quotes are provided online -- no exceptions. We do not accept phone, fax or e-mail orders or quotes. All pricing quotes on products and shipping are available on the website only.

If you didn't see an order confirmation page even though you clicked the last submit button, our server probably still received your order. This happens when communication back to your PC is interrupted following your order submission. Contact our Customer Service Department at [email protected] to make sure your order was received.

Contact NeArroba Inc customer service at [email protected]. We will void the order for you as long as it has not yet been invoiced or shipped. If duplicate orders have been shipped, obtain the tracking number(s) for the order(s) you do not want and call shipping carrier to refuse those shipments. You will be refunded in full when those items are returned to Arroba Inc.